Frequently Asked Questions
Answers to popular questions about selecting, purchasing and operating food industry equipment
1.How is equipment selected for a specific product?
Selection depends on the product, container, required throughput, utilities and automation level. We confirm the input data before preparing an individual configuration.
2.What are the delivery times?
Timing depends on availability, configuration and required modifications. The confirmed date is stated in the quotation and contract.
3.Is a warranty provided?
Warranty terms depend on the specific equipment and are recorded in the contract and product documentation before the order is placed.
4.Are leasing or instalments available?
Available financing options and partner requirements are checked for each order. All terms and rates are confirmed before signing.
5.Are installation and commissioning included?
The scope of work, engineer travel, training and installation cost are stated separately in the quotation and contract.
6.What information is needed for a quotation?
We need details about the product and container, required throughput, label or marking format, premises and available utilities.